Residential and Business Telephone Engineering Services


We offer services from a single point installation and cabling to a telephone system install. We are fully insured and the work is carried out by an experienced telecommunications engineer.

We currently cover the Oxfordshire, Northamptonshire and Buckinghamshire areas but with prior notice will travel further afield.

We also provide Broadband Sockets and Network cabling for your computer systems.


Fault Finding

We have locally based engineers for a 24 hour swift fault finding service. Faults can occur on telephone lines, normally you would call your telephone service provider e.g. British Telecom or Talk Talk. They will contact you and give you a time frame of when they will call and they will test the line for you. If the fault lies within your own telephone equipment or cables then you will be charged a callout out fee and still require an engineer for another visit to fix the fault for you at an extra charge.


Here at Banbury Telecoms we will come to your home or business at a time to suit you to test the lines and fix any fault found on your internal system. If we find that the fault is external then we will report it on site to your telephone service provider and appraise them of the situation and ask them to fix the external line. Our call out charge of £65.00 includes the first hour of labour and material used, thereafter the hourly rate is charged at £35.00 per hour inclusive of materials. By using our service you have the assurance of knowing we will have your lines of communication working again as quickly as possible.


If your fault is external then we will apply the reduced call out fee (see our price page).


*If your fault is found to be external and you call out your service provider then your repair and call out is classed as part of your contract*


Broadband


We only provide new "hard-wired"sockets for Broadband not DIY extension leads which may not be suitable for broadband services.

If your not sure what broadband speed is available at your premises we will measure it from site so that you can compare what your computer is providing to what your service provider says is available to you.

Our prices our extremely competitive in comparison to the large telecommunication companies and we offer a personalised service at a time to suit you. For further information please look at our Prices Page.


If you any questions in regard to the works you require please look at our FAQ page.